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Transforming Freight Forwarding with AI

  • Writer: Owner
    Owner
  • Oct 14
  • 3 min read

Updated: Dec 2

What Problem Are We Solving: AI-Powered Freight Forwarding Software


Freight forwarders and NVOCC operators face numerous manual processes, including:


  • Data entry from BOLs, invoices, and shipping docs

  • Delays in documentation and customs filing

  • Human errors in repetitive tasks

  • Overloaded staff with routine, time-consuming work


Manually processing hundreds of BOLs each day can lead to burnout, inefficiencies, and missed deadlines. Our AI-powered system eliminates this bottleneck.


How Our AI-Powered BOL Auto-Fill Works


Upload → Scan → Auto-Fill → Review


  1. Upload any BOL document (PDF, scanned image, or digital file)

  2. AI scans and extracts data like container number, consignee, shipper, port codes, etc.

  3. Auto-fills fields in your freight forwarding system

  4. 99% accuracy, with human-like learning from past corrections


✅ Trained specifically for NVOCC workflows

✅ Supports regional and international shipping formats

✅ Customizable to your company’s document structure


Benefits of AI in Freight Forwarding Software


🕒 1. Massive Time Savings

  • Process a BOL in seconds instead of minutes

  • Free up staff for strategic work

  • Avoid late submissions to customs portals


💸 2. Reduced Operational Costs

  • No need to hire extra staff for data entry

  • Reduce compliance penalties caused by document errors


🤖 3. Automation of Repetitive Tasks

  • Upload BOLs and let the system take over

  • Automate document flow between departments (Accounts, Operations, Customer Service)


🌐 4. Global Scalability

  • Currently implemented by New York–based NVOCCs and forwarders in USA, UAE, and Europe

  • Designed for small freight operators to enterprise-level forwarders


🛠️ 5. Custom AI Tailored to You

Our team works with you to customize the software according to:

  • Your specific document formats

  • The way your staff enters data

  • Your region's compliance needs


This ensures 100% compatibility with your internal workflow.


Why It Matters Now: AI Trends in Freight Forwarding


✅ AI-Powered BOL Processing

Manual documentation is still the biggest bottleneck in logistics. Using AI to scan and auto-fill can increase speed by 10x.


✅ Predictive Analytics (Optional Add-On)

Though not a current focus, AI can later be extended for forecasting port delays, carrier reliability, and demand planning.


Future Expansion: While our software doesn’t currently support forecasting or predictive analytics, it’s built on a flexible architecture that allows for future AI customization based on your business needs.


Why Choose Divit Softlabs?

Divit Softlabs specializes in NVOCC and freight forwarding software with a focus on automation and real-world usability. We’ve already helped several forwarders in New York and globally automate BOL data entry and eliminate costly delays.


With us, you get:


  • ✔️ Real-world tested software

  • ✔️ AI accuracy of 99%+

  • ✔️ Flexible plans for small, mid, and enterprise-level forwarders

  • ✔️ Global customization and onboarding support


Let’s Automate Your Workflow


📩 Ready to eliminate manual work from your freight operations?

Upload your BOL and let our AI do the rest. Book your free demo today and discover what real automation feels like.


For more insights, read our related blogs:

👉 Request a Demo



FAQs – AI in Freight Forwarding Software


Q: How accurate is the AI in reading shipping documents?

Our AI engine has over 99% field-level accuracy, even with handwritten or scanned BOLs. It improves over time as it learns from your corrections.


Q: Can this software work for small freight companies?

Yes. The system is scalable and works for small freight forwarders, customs brokers, and even individual agents. We offer flexible pricing to suit all sizes.


Q: Is it compliant with international shipping documentation?

Absolutely. Our system is trained on documentation formats from USA, India, UAE, UK, AUS, EU, and can be customized further for your needs.


Q: Do I still need staff for document review?

While the AI auto-fills most data, we recommend a quick human validation—usually takes under 1 minute per document compared to 8–10 minutes manually.


Q: What if I have my own ERP or TMS?

We can import your Master data. You get AI functionality within your current system without switching platforms.


Final Thoughts

AI is not the future of freight forwarding—it’s the present. With global trade accelerating, NVOCCs and forwarders need to move fast, reduce friction, and automate smartly.


Don’t let your team waste time on manual BOL entries. Empower them with AI-powered tools built for your business.


📍 Serving Freight Forwarders in New York, India, UAE, and Worldwide

🧠 Built with AI. Backed by Divit Softlabs. Trusted Globally.

 
 
 
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