How AI in Freight Forwarding Software Reduces Manual Work – A Game-Changer for NVOCCs In New york, Usa and Global Forwarders
- Owner
- Oct 14
- 4 min read
The logistics and freight forwarding industry is undergoing rapid transformation, led by artificial intelligence (AI). Traditional tasks that once demanded hours of manual effort can now be completed in seconds using AI-powered systems. For NVOCCs and freight forwarders—especially in competitive markets like New York and global shipping hubs—AI is not just a luxury; it’s a necessity.
At Divit Softlabs, we’ve developed AI-powered freight forwarding software that automatically reads and processes Bill of Lading (BOL) documents, extracting critical data and auto-filling your system with a 99% accuracy rate. This drastically reduces manual workload, boosts efficiency, and cuts down operational costs for forwarders worldwide.
What Problem Are We Solving : AI-powered freight forwarding software
Freight forwarders and NVOCC operators face numerous manual processes, including:
Data entry from BOLs, invoices, and shipping docs
Delays in documentation and customs filing
Human errors in repetitive tasks
Overloaded staff with routine, time-consuming work
Manually processing hundreds of BOLs each day can lead to burnout, inefficiencies, and missed deadlines. Our AI-powered system eliminates this bottleneck.
How Our AI-Powered BOL Auto-Fill Works
Upload → Scan → Auto-Fill → Review
Upload any BOL document (PDF, scanned image, or digital file)
AI scans and extracts data like container number, consignee, shipper, port codes, etc.
Auto-fills fields in your freight forwarding system
99% accuracy, with human-like learning from past corrections
✅ Trained specifically for NVOCC workflows
✅ Supports regional and international shipping formats
✅ Customizable to your company’s document structure
Benefits of AI in Freight Forwarding Software
🕒 1. Massive Time Savings
Process a BOL in seconds instead of minutes
Free up staff for strategic work
Avoid late submissions to customs portals
💸 2. Reduced Operational Costs
No need to hire extra staff for data entry
Reduce compliance penalties caused by document errors
🤖 3. Automation of Repetitive Tasks
Upload BOLs and let the system take over
Automate document flow between departments (Accounts, Operations, Customer Service)
🌐 4. Global Scalability
Currently implemented by New York–based NVOCCs and forwarders in USA, UAE, and Europe
Designed for small freight operators to enterprise-level forwarders
🛠️ 5. Custom AI Tailored to You
Our team works with you to customize the software according to:
Your specific document formats
The way your staff enters data
Your region's compliance needs
This ensures 100% compatibility with your internal workflow.
Why It Matters Now (AI Trends in Freight Forwarding)
✅ AI-Powered BOL Processing
Manual documentation is still the biggest bottleneck in logistics. Using AI to scan and auto-fill can increase speed by 10x.
✅ Predictive Analytics (Optional Add-On)
Though not a current focus, AI can later be extended for forecasting port delays, carrier reliability, and demand planning.
Future Expansion: While our software doesn’t currently support forecasting or predictive analytics, it’s built on a flexible architecture that allows for future AI customization based on your business needs.
Why Choose Divit Softlabs?
Divit Softlabs specializes in NVOCC and freight forwarding software with a focus on automation and real-world usability. We’ve already helped several forwarders in New York and globally automate BOL data entry and eliminate costly delays.
With us, you get:
✔️ Real-world tested software
✔️ AI accuracy of 99%+
✔️ Flexible plans for small, mid, and enterprise-level forwarders
✔️ Global customization and on-boarding support
Let’s Automate Your Workflow
📩 Ready to eliminate manual work from your freight operations?
Upload your BOL and let our AI do the rest. Book your free demo today and discover what real automation feels like.
For more insights, read our related blogs:
👉 Request a Demo
FAQs – AI in Freight Forwarding Software
Q : How accurate is the AI in reading shipping documents?
Our AI engine has over 99% field-level accuracy, even with handwritten or scanned BOLs. It improves over time as it learns from your corrections.
Q :Can this software work for small freight companies?
Yes. The system is scalable and works for small freight forwarders, customs brokers, and even individual agents. We offer flexible pricing to suit all sizes.
Q : Is it compliant with international shipping documentation?
Absolutely. Our system is trained on documentation formats from USA, India, UAE,UK , AUS EU, and can be customized further for your needs.
Q :Do I still need staff for document review?
While the AI auto-fills most data, we recommend a quick human validation—usually takes under 1 minute per document compared to 8–10 minutes manually.
Q : What if I have my own ERP or TMS?
We can import your Master data. You get AI functionality within your current system without switching platforms.
Final Thoughts
AI is not the future of freight forwarding—it’s the present.
With global trade accelerating, NVOCCs and forwarders need to move fast, reduce friction, and automate smartly.
Don’t let your team waste time on manual BOL entries.
Empower them with AI-powered tools built for your business.
📍 Serving Freight Forwarders in New York, India, UAE, and Worldwide
🧠 Built with AI. Backed by Divit Softlabs. Trusted Globally.
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